Musarrat Begum
Former Digital Connections Officer
Musarrat was our qualified librarian with a Masters in Library and Information Studies (MLIS). She was also a professionally registered LIANZA member, holding qualifications in teaching and education as well.
For the last 20 years she’d worked in mostly academic libraries. Specialising in the dissemination of information literacy skills to academics and tertiary students. Her other skills revolved around customer service and communication.
At HERA she was responsible for the implementation and smooth running of our new library management system. She was also the Health & Safety Officer, implementing Environment, Health & Safety policies to safeguard our reputation and protect management from liability by ensuring compliance. Developing and sustaining a safe environmentally sustainable work place as a result.
Most of her previous work in libraries revolved around knowledge management in the areas of academic research resources, including copyright and Creative Commons works.
Reflecting on her time at HERA, she said it as a most rewarding experience that offered a challenging and professionally stimulating environment where her special skill set made a difference.