Technical hotline

Our online support is here to help our members get the answers they’re after by connecting them with the pretty cool people in our team who have the expertise to assist!

Our team is trusted when it comes to their technical expertise which is why they are often consulted when projects hit tough spots.

A great member benefit is that you’re able to take advantage of up to 15 minutes of free hotline advisory support and our Platinum members also enjoy a 10% discount on consulting services.

Kick start your query!

Get the technical support you need.

Please tell us about the technical question or issue you have and we’ll do our best to assist and support where we can.

Find out more about our technical services in consulting, certification, and finite element analysis

Our experts

Kaveh Andisheh

GM Structural Systems

Visit profile : Kaveh Andisheh
Michail Karpenko

GM Fabrication 4.0 | Welding Centre

Visit profile : Michail Karpenko

Latest news & resources

HERA R4-133: 2025 – Aotearoa New Zealand steelwork corrosion and coatings guide

This guide offers guidance for selecting and specifying cost-effective coating systems for structural steelwork in a clear and generic manner.

Managing the Risk of Welding Related Fire and Explosions

October 15, 2025

The risk of fire and explosion is ever present with welding and thermal cutting and several recent fires caused by welding are a timely reminder…